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Evaluating Assisted Living Facilities

This checklist provides a useful tool when investigating and evaluating Residential Care for the Elderly or Assisted Living Facilities. The checklist is divided into two sections: Quality Dimensions and Practical Dimensions.

Although the quality dimensions are crucial, they need to be balanced by practical considerations. If the "best" home in an objective analysis is not affordable or is too far away to visit frequently, it will probably not work for the resident or the family members. Depending on the person's needs and preferences, some questions will be more important than others. Also refer to the Dementia Care Checklist.

In using the checklist, keep in mind the following general tips:

Before you make a final decision, check the latest annual survey report and any other citations issued by the state licensing agency. Facilities should make these reports available to you upon request.

Provider Agreement/Policies

  1. Do the admission criteria match my needs?
  2. Have I reviewed the terms of the financial/provider agreement?
  3. Is the unused portion of the rent refunded upon transfer/discharge?
  4. Do I have a choice in the selection of medical/health care providers if additional services are needed?
  5. Are the specific services offered clearly identified in the agreement?
  6. Have I reviewed the house rules?
  7. Have I reviewed all of the reasons for which I may be transferred of discharged?

License/Certification

  1. Is the facility licensed by the state and in good standing?
  2. Is the facility Medicaid certified?

Space

  1. Is the bedroom private or shared?
  2. Is the bathroom private or shared?
  3. Are the shared areas clean?
  4. Is there space for personal belongings?
  5. Does the floor plan allow for easy mobility for me?
  6. Are there private areas other than the bedroom for visits?

Safety

  1. Is bathroom safety equipment installed or available if needed? (grab bars, raised toilet seat)
  2. Is there a call system?
  3. Are walkers/wheelchairs permitted?
  4. Are hallways and doorways wide enough for wheelchairs?

Care Plans

  1. Am I involved in the care planning process?
  2. Is my family/responsible party involved?
  3. Is my physician or other health provider involved?
  4. Are the care plans updated to reflect changes in care needs?

Personal Services

Does the facility provide:

Staff

  1. What is the operator/administrator’s training?
  2. Do staff receive training to work with special needs or behaviors, such as dementia?
  3. Is there high staff turn-over?
  4. What is the ratio of staff to resident?
  5. Are staff awake at night?

Meals

  1. Are specialized diets available?
  2. Are cultural or ethnic preferences considered?
  3. Are residents involved in menu planning?
  4. Can residents help with meal preparation and have access to the kitchen?
  5. Are snacks/beverages readily available between meals?
  6. Are extra helpings and substitutions available?

Socialization

  1. Are activities available within the facility?
  2. Does the facility take residents on outings?
  3. Is somebody designated to conduct activities?
  4. Would my interests match the level/type of activities provided?
  5. Are there residents I can socialize with?
  6. Is there a written schedule of activities?
  7. Does the facility provide transportation?

Communication

  • Administrator/Operator
  • Manager/Billing
  • Staff/Caregivers

Facility Tour/Observations

  1. Have I toured the entire facility?
  2. Have I observed the kitchen and pantry?
  3. Have I observed a meal?
  4. Does the atmosphere seem pleasant?
  5. Does there seem to be enough staff available?
  6. Are pets allowed?
  7. Do residents seem happy and engaged?
  8. Do residents appear to be clean, groomed and odor-free?
  9. Have I observed for staff/resident interaction?
  10. Have I observed for cleanliness and odors?

We realize that making the decision to place a loved one in a care facility can be difficult. When making your final selection keep these tips in mind:

This checklist was produced with content provided by The RCFE Consumer Project and Colorado Department of Public Health and Environment.